The folks at Frontier Label love to support customers’ entrepreneurial pursuit of their life’s passion and to provide for those in the community who are less fortunate. And by telling their unique story and improving their customers’ shopping experience, we get to help make both of these efforts possible.
Striking differences like this are what most brands dream of having, so it didn’t take long for us to roll up our collective sleeves to execute a brand strategy that focused on the challenges and successes of small business owners.
When we talked to Frontier’s customers, they told us that their quality was great and their pricing was comparable. But what Frontier did better than any other digital label printer was provide extraordinary customer service. More than just a pleasant phone voice or courteous email etiquette Frontier genuinely seeks to understand and empathize with customers’ challenges and rise to the occasion to help them be successful.
The story wouldn’t be complete without high-def photography of the quality work that Frontier produces for its customers.
On the other side of the story, we gave customers a glimpse into the heart and soul of Frontier’s culture.
John Flowers, Marketing Director